NLX, the AI platform powering advanced conversational experiences for the world's most admired brands, announced its ...

Overview: WhatsApp Web allows seamless message management from a desktop, improving business communication.It enables quicker ...

Nearly half of U.S. shoppers say customer service provided by businesses is getting worse, according to results from the ...

Current and former Social Security officials said the commissioner at various points blamed his predecessor for problems that ...

New AI-powered capabilities, rising adoption, and strategic customer wins reinforce 8x8’s position as a global leader in intelligent customer experience CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, ...

Canadian AI firm Cohere aims to alleviate data privacy concerns with its new AI agent platform, North, which can be deployed ...

In a world where AI headlines bounce between excitement and existential dread, Zendesk is doing something refreshingly ...

Before signing up to the first online casino and sports betting site that you randomly come across while looking for ...

When you operate in an industry as competitive and cost-sensitive as online travel, you need to automate wherever you can. That’s why we decided to experiment with agentic AI. Since… Read More ...