AI agent resolves issues before they escalate by combining omnichannel continuity, proactive intelligence and contextual memory. SAN MATEO, Calif., April 30, 2025 /PRNewswire/ -- Sendbird Inc ...

SAN JOSE, Calif., June 12, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today introduced Zoom Virtual Agent 2.0, the next evolution of the company’s self-service virtual agent ...

Zeta, a leader in modern card processing, launched Selene - an AI-powered assistant that transforms how issuers handle customer service. Zeta Launches Selene: Gen AI Customer Support Agent for ...

Benefits of AI for Support Teams. Increased Efficiency. Picture your support team as a well-oiled machine, humming along and tackling customer inquiries with the precision of a synchronized ...