By researching over 9 million customer feedback from airport travellers, HappyOrNot were also able to pinpoint the biggest causes for complaints faced by holidaymakers in airports. The customer ...

Urgent action is being demanded as the homelessness situation at a number of popular Spanish holiday airports ... handling, customer service, shops, and catering, alleging unsanitary conditions ...

One upset customer said ... which includes over 1,200 stores in airports, hospitals, railway stations, and motorway service areas in 32 countries. That side of the business now brings ...

This move typically signals the imminent closure of the store and is part of a broader strategy by the retail giant to cut costs due to dwindling customer ... "Great service from the team in ...

"The coffee from the machine is surprisingly good too — not like the typical sludge-like liquid that you can expect from airports." For Claire Baker, Head of Customer Experience at luxury travel ...

The reversal suggests that AI technology is yet to compete with the nuance and emotional capabilities of human workers, particularly in cases such as customer service, where a sense of empathy is ...

As consumers increasingly embrace AI-powered tools — from generative AI platforms like ChatGPT to customer service chatbots — retailers are presented with an exciting opportunity to optimize the ...

One customer said: “We booked a table for an ... Portions were generous and the flavours were exceptional, I was blown away. Service was attentive and professional. Highly recommended!” ...

KOCHI: A Turkish firm handling ground operations in various airports in the country ... Hence we availed ourselves of the service of three firms,” the official added. The company handles ...

First, the company offers a curated experience through multi-brand outlets (MBOs) and a personalised app interface tailored to individual customer demographics, behaviour, and regional nuances.

Yemen’s Houthi rebels announced that they would carry out in the coming few hours military operations targeting Ben Gurion and other airports in Israel, in response to the Israeli escalation in ...

Bengaluru: A controversy erupted at the Chandapura branch of the State Bank of India (SBI) in South Bengaluru after a bank manager, during a heated exchange with a customer, refused to speak in ...