Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

As part of its ongoing efforts to elevate government services and institutional performance, the General Secretariat of the ...

All Nippon Airways (ANA), has been recognized for its exceptional service, receiving two top honors at the World Airline ...

HungerRush, the leading cloud software provider for the restaurant industry, today released new insights from a consumer survey revealing how inflation, evolving consumer expectations, and technology ...

Diners are feeling the pinch of inflation but expectations for digital engagement and personalised service are at an all-time ...

It hasn’t been an easy year for the fast food industry, but a familiar name is once again first when it comes to happy customers, according to the American Customer Satisfaction Index.

Glia, the leader in unifying AI and human agents to automate and elevate customer interactions, has been named to the AIFinTech100 list for 2025. Selected by a panel of industry experts and analysts, ...

Chick-fil-A’s systemwide sales eclipsed $22 billion in 2024 as the brand remained only one of three restaurant chains in ...

This year, Ford, Toyota, and Nissan have emerged as the top three performers in the country. The Blue Oval led the overall ...

Discover 15 careers artificial intelligence will make obsolete by 2030. From data entry to customer service, see which jobs ...

Air Transat has been named the World's Best Leisure Airline at the 2025 Skytrax World Airline Awards for the seventh time, ...

Many distributors have untapped opportunities to market and sell services that larger companies like Amazon and even OEM ...