XMPro Named as a Sample Vendor in Gartner® Report: Customer Trust Is a Critical Barrier to Agentic AI Adoption ...

EVANSTON, Ill., May 22, 2025--ZS, a leading global management consulting and technology firm specializing in AI-driven solutions, has been recognized as a Leader in The Forrester Wave™: Customer ...

A new report highlights the transformative impact of “agentic AI” on customer service, revealing significant improvements in efficiency and customer satisfaction for companies embracing the technology ...

Early customers report significant efficiency gains in call quality assurance and rep development. Tri County Metals has used Insight7 to evaluate call performance across its customer support team.

Nigeria's Customer Satisfaction Index rose to 67 per cent in 2024, marking a steady improvement from 61 per cent in 2023, according to the newly released State of Customer Service in Nigeria ...

XMPro Named as a Sample Vendor in Gartner® Report: Customer Trust Is a Critical Barrier to Agentic AI Adoption ...

Insight7's Call Evaluation platform is now available. Teams looking to improve sales performance, customer experience, or QA that drives coaching and continuous improvement through smarter call ...

Leading Industrial AI Platform Recognized for Reliability Tools that Build Trust in Agentic AI Systems Our hybrid approach to agentic AI, combining advanced LLM models with proven industrial AI ...

New AI-powered platform turns conversations into insights for quality assurance, performance gains, and coaching opportunities - amplifying human decision-making without replacing it. GAINESVILLE ...

XMPro Named as a Sample Vendor in Gartner® Report: Customer Trust Is a Critical Barrier to Agentic AI Adoption ...

Insight7's Call Evaluation platform is now available. Teams looking to improve sales performance, customer experience, or QA that drives coaching and continuous improvement through smarter call ...