Mayor Mike Duggan's office has recommended a $5.5 million cut to ... plans to roll out improvements to its website this month, including a new chatbot that should boost customer service, creating ...

Paul Hii, a former customer, said he paid Reagan Hutson, owner of Gulf Coast Pool Service, more than $8,000 ... Even the last thing before he cut off, he said, ‘I will deliver this,'” Hii ...

The Social Security Administration — already reeling from plunging customer service following a rapid ... a flurry of website crashes that has shut out customers from accessing their benefit ...

SAN FRANCISCO - Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on call ... service agents figure out the right answers ...

President Donald Trump’s nominee to lead the troubled Social Security Administration told senators Tuesday that he would swiftly improve the agency’s customer service and slash its payment ...

United Parcel Service (UPS) said on Tuesday it will cut 20,000 jobs and shut 73 facilities to lower costs in an uncertain economy and to brace for a potential pullback from its largest customer ...

Jefferson County mailed out letters with its sewer-only bills this week that warn customers with delinquent accounts they may have their water service cut off ... that the customer is delinquent ...

SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on ...