Silverback AI Chatbot has formally announced the launch of its AI Automation feature, marking a significant development in ...

These bugs in customer service bots risk driving consumers away. A survey from customer service firm Acquire Intelligence ...

McCormick Industries, a distinguished name in the aerospace cnc machining sector since 1996, today reaffirms its dedication ...

APS Environmental has expanded its services to include dumpster rental, adding to its extensive range of environmental ...

At this juncture, “chatbot” has become common speak with customer service technology — a generic term used to describe just ...

Keathley Landscaping, a well-established landscaping company based in Dallas, Texas, is excited to announce they are widening ...

The West Virginia Secretary of State’s Office has received international recognition for its AI-powered virtual assistant, ...

Data platform provider introduces configurable customer identity matching technology that operates within existing data ...

Contingency plans should address protecting documents, establishing communications and ensuring the security of physical ...

Generative AI is expected to drive significant productivity gains in banking, with a potential boost of $200 billion to $340 ...

SBI Mutual Fund has introduced SmartAssist, an AI-powered chatbot on WhatsApp, to help users invest, track portfolios, and ...