The research found that live chat interactions were more likely to identify and respond to signs of potential financial ...

Deluxe Corporation (NYSE:DLX) announced the launch of a new AI-powered assistant, DAX. The AI Assistant uses a blend of artificial intelligence with human expertise, all grounded in privacy, ...

WASHINGTON — A class-action lawsuit alleges online retail giant Amazon has been reversing instant refunds after products are ...

Artificial intelligence has become a ubiquitous part of modern life. From the moment we sleep to when we wake up and scroll ...

Improvements in the technology behind voice-based AI bots are making them more prolific and humanlike in phone calls.

As part of a broader app update, Airbnb on Tuesday introduced a new feature that allows travelers to book services and ...