The integration of AI into Contact Center as a Service and Unified Communications as a Service tools is having a measurable ...

Traditionally, the answer has been to build a dashboard. Plug in more sources. Add layers of analytics. But the ...

Zoho has launched Zia Hubs. US-based customers already using Zoho WorkDrive can gain early access to a new AI-powered feature ...

Thrillophilia is India's leading multi-day tour company, offering 10,200+ itineraries across 70+ countries and 200 Indian ...

It may be an expensive up-front payment, but buying your own router will save you money. It can even improve your connection.

Zoom recently launched its Contact Center solution in India, allowing customers to engage with businesses across multiple ...

By offering transparent tooling and clear implementation examples, OpenAI is pushing agentic systems out of the lab and into everyday use.

Medical Guardian MGMove Older adults are increasingly becoming more active,1 and to meet both their health and safety needs, we tested Medical Guardian’s wearable medical alert watch: MGMove. The ...

At Amazon, the rise of artificial intelligence tools that automate shoppers’ online purchases is raising a question: Should the company fight the startups that make these tools—or join them? The ...

Trusted On-Air Personality Brings Industry Voice to Dealership Training Movement ...

Advanced AI agents from Agora and WIZ.AI can power call centers with multilingual support and contextual understanding SANTA CLARA, Calif., June 18, 2025 /PRNewswire/ -- Agora (NASDAQ: ...

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of ...