In today's hyper-competitive business landscape, customer relationship management (CRM) is no longer just about tracking ...

That’s what sets customer data management apart: the ability to eliminate silos and deliver a clear, 360-degree view of each ...

The hacker group "Shiny Hunters" steals customer data from the French fashion house Chanel via a compromised Salesforce ...

New Digital Engagement integration brings Instagram, LinkedIn, X, Facebook Messenger, and WhatsApp* into Salesforce to scale ...

Airlines Air France and KLM have disclosed a data breach stemming from unauthorized access to a third-party platform.

The analyst firm identifies data collection, customer profile unification, integrations and segmentation as among the key features of a CDP ...

With a major new event coming up, SAP CX is at another turning point. But can SAP CX live up to its "Intelligent CX" billing?

Salesforce, Inc. (NYSE:CRM) is one of the Best Stocks to Invest in for High Returns. On July 31, Salesforce, Inc. (NYSE:CRM) ...

Learn how AI-powered tools are transforming customer insights, boosting retention and demanding better data ethics.

LoanOfficerCRM.ai's AI-Powered Concierge Service Boosts Appointment Setting, Referrals, and Revenue for Loan Officer ...

Tired of delays and paperwork? See how self-executing agreements might unlock a smarter, smoother future for service-based ...