SAN FRANCISCO, CA / ACCESS Newswire / June 13, 2025 / In Silicon Valley, where cutting-edge technology meets community-driven innovation - Good Driver Mutuality (GDM) is reinventing the concept of ...

For years, one person has loomed large in the mind of Bret Taylor: his former boss, Marc Benioff. When Taylor quit suddenly ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

As banks deepen their use of AI, blockchain, and other technologies, expectations for innovation are rapidly evolving. Discover the 2025 Global Winners.

Blue Planet puts telecom OSS front and centre of digital transformation - As communication service providers (CSPs) embrace a new operations support system ...

Pega had its big show last week and it laid out a different viewpoint regarding AI, especially Agentic-AI. That alone is ...

Harshul: With the rapid evolution of 5G and IoT ecosystems, Communications Service Providers (CSPs) are under pressure to ...

Blue Planet’s Agentic AI framework will empower intelligent agents that act with intent, context, and coordination — enabling CSPs to evolve from manual processes to a more autonomous network.

New forms of artificial intelligence can take most, if not all, of shopping and checkout out of the hands of humans. Not ...

The upgraded Zoom Virtual Agent is built to meet the rising demand for fast, accurate, and seamless self-service across channels. In 2025, 85% of customer service leaders plan to explore or pilot ...

In March, when Amazon Web Services launched a new division focused on developing artificial intelligence that handles complex ...

This collaboration will enable enterprises to automate voice interactions in Arabic dialects, streamlining tasks like booking ...