Nithin Vunnam merges ERP expertise with AI and autonomous systems, architecting intelligent infrastructure and developer ...

Citi has announced it is expanding its research service to include private companies. “This investment and commitment ...

Steve Singh's Spotnana aims to modernize corporate travel with cloud tech, serving "tens of thousands" after $100M+ funding.

Nearly 24 years after its last flight, Constantine Frantzekos brings Ansett back to life, this time as a cutting-edge AI ...

As with CCaaS peers, Five9 is well placed to benefit from the massive contact center cloud transition opportunity, with less than 30% of global contact center agents having moved to the cloud as of ...

Running your own business often means wearing every hat on the rack: CEO, bookkeeper, sales manager, and “the guy” who makes ...

Bank Asia’s Agent Banking network bridges the gap between formal banking and remote rural populations, empowering women and marginalized groups with accessible financial services and fostering sustain ...

Ryanair has apologised to a widow after denying her a refund for two plane tickets her late husband bought last year. Yvonne Shields, 44, attempted to cancel Colin Shields’s flight from Edinburgh to ...

When a failure is detected, IBM’s system pulls a descriptive prompt that explains the chatbot’s purpose and capabilities.

Agentic AI changes this. It can watch for triggers – like fraud or service failures – and act before the customer even picks up the phone. Instead of dealing with a complaint, it reaches out, resolves ...

The New York City building that was the site of a mass shooting had significant security measures in place, raising questions ...

SentinelOne boosts enterprise cyber defense with AI-powered endpoint security, cutting response time and risk across ...