Silverback Chatbot, a provider of AI-powered communication solutions for businesses, has formally announced the launch of its ...

Freshworks has revealed Freddy AI Agent Studio and the next generation of its Freddy Agentic AI Platform, offerings expected to help businesses improve their customer service efforts with AI. The ...

For more information on Hyperscale Data and its subsidiaries, Hyperscale Data recommends that stockholders, investors and any ...

Citi's Services is enhancing client experience with its award-winning CitiService Agent Assist, a generative AI-powered ...

Customer service and support software firm Freshworks Inc. today debuted an expanded version of its Freddy Agentic AI ...

Zoom CX solutions deliver smarter self-service and AI-first tools for customers and contact center supervisors. June 10, 2025 --  Today, Zoom announced a major advancement for its customer experience ...

Heathrow Airport is an Agentforce veteran, if there is such a thing for a nine month old offering. Peter Burns, Director of ...

Expanded offering ensures continuity, personalization, and efficient service across both voice and chat, allowing customers to interact with brands via their preferred channels PALO ALTO, Calif.

customer service agent by its subsidiary askROI, Inc. The AI agent, designed to enhance customer service operations, integrates natural language processing and machine learning to provide real ...

Talkdesk has been at the forefront of AI innovation since 2018, putting AI at the core of better customer experiences. Talkdesk CXA is built with inherent AI guardrails to mitigate hallucinations, ...

Hyperscale Data, Inc. has announced the launch of its advanced AI Agent through its subsidiary askROI, which aims to revolutionize customer service across various industries. This AI-powered tool ...