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Optus has created an agentic AI tool designed to assist its existing frontline staff with real-time intelligence to deliver a ...

A widow was left in tears when Ryanair refused to refund her dead husband's £827 flights - telling her he needed to complain from beyond the grave.

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The platform combines voicebots and chatbots into a unified, multilingual solution on WhatsApp a familiar and widely ...

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A new bipartisan bill, called the "Keep Call Centers in America Act of 2025," introduced by Sen. Gallego and Sen. Jim Justice ...

Bank Asia’s Agent Banking network bridges the gap between formal banking and remote rural populations, empowering women and marginalized groups with accessible financial services and fostering sustain ...