The National Electrical Manufacturers Association (NEMA) has introduced the Make It American™ certification program, aimed at helping identify products and manufacturing facilities that meet domestic ...

GRAND RAPIDS, Mich., May 6, 2025 /PRNewswire/ -- Ascential Technologies announced today the launch of Ascential Care, a broader, globally responsive and agile customer service platform designed ...

The National Electrical Manufacturers Association (NEMA) launched a new Make It American™ certification program to help the market identify products and manufacturing facilities that have implemented ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. With 30,000 restaurants globally, KFC has access to a massive ...

Integrating Google's AI models into customer service has significantly enhanced efficiency, reducing call times and empowering representatives to drive sales. Since deploying AI features in July ...

And for Chewy, the program offers key benefits, including more predictable sales, increased customer loyalty, and higher spending per customer. In the latest earnings call, CEO Sumit Singh noted ...

Three accomplished professionals are stepping into strategic sales roles, each bringing extensive industry expertise and a customer-focused approach. Scott Brown Joins as Regional Sales Manager ...

The startup uses companies' existing data and AI to enhance marketing and sales. Hightouch competes with Salesforce and Twilio in the crowded customer ... of its loyalty program, Treats Rewards.

RockED’s mobile platform delivers the certification program through interactive training modules. These lessons cover tire product knowledge, customer engagement techniques, and sales strategies.