Delta Air Lines and Southwest Airlines received top marks in J.D. Power’s North American airlines customer satisfaction survey for 2024. The firm’s results, announced Wednesday, noted that ...

The public hasn’t been this satisfied with federal government services since the pre-pandemic era, according to the 2023 American Customer Satisfaction Index Federal Government Report. The ACSI report ...

Customer satisfaction with US airlines dropped overall from 2024, per a ASCI travel survey. Southwest earned top honors, edging out Alaska Airlines this year.

Despite economic uncertainty, airline passenger satisfaction is up slightly from 2024, according to a J.D. Power survey. JetBlue ranked highest for business/first class satisfaction, while ...

Wegmans had the second-highest customer satisfaction score among supermarkets in the survey at 83 out of 100, up one point from a year ago. The score comes from the annual American Customer ...

J.D. Power’s survey broke fixed wireless internet into two groups: 5G home internet and 4G LTE. AT&T, T-Mobile and Verizon all offer both 5G and 4G LTE service.

Atlanta-based Chick-fil-A leads in customer satisfaction, besting its quick-service industry rivals for the 11th year in a row, the ACSI said in its 2025 Restaurant and Food Delivery Study.

View all 5 Customer Satisfaction Survey Examples Creating effective CSAT surveys involves asking concise, targeted questions that measure a customer's satisfaction with a product, service, or ...

The current state of customer satisfaction Consumers who are dual eligible had the highest rate of satisfaction with their plans, the survey showed, with 52% of dual eligible respondents saying ...