Intapp's vertical SaaS focus delivers high retention, robust growth, and structural strengths. Read here to know why we ...

Purpose-driven companies attract loyal customers and committed teams, the founder and executive vice chairman of Info Edge, ...

Asana's growth outlook remains uncertain despite AI traction and enterprise wins. Click here to learn why ASAN stock is a ...

3. Customer-value metrics These metrics provide information about whether the value of the customers designated in the strategy are growing. Loyalty, referral rates, retention and churn rates, rate of ...

Catharine Trebnick maintains Buy on Sprinklr with $12 price target. Company shows progress despite customer churn and ...

Customer Support Software Market is Segmented by Type (Call Management, FS/D (Field Service and Dispatch), Contact Center), ...

The customer retention program had encountered significant challenges from the beginning, with previous attempts failing to ...

Disconnected metrics breed disconnected experiences. Marketing teams traditionally focus on lead volume and pipeline contribution, while customer success teams track retention rates and ...