PagerDuty is making progress on its losses. It's on a path to GAAP profitability amid mixed customer metrics. Read here for ...

Policyholders and claimants expect the payment process to be an easy and transparent aspect of the claim process.

The customer retention program had encountered significant challenges from the beginning, with previous attempts failing to ...

Rocket CRM has announced continued development and deployment of its CRM automation system, providing a structured and ...

GDEV's Founder CEO Andrey Fadeev looks beyond creative assets and maturity of the team, to evaluate M&A deals.

GMV soared 64.1%, revenue climbed 123.3%, and its unique BNPL features drive retention. Read why SEZL stock is a Buy.

Are you finding it difficult to retain your SaaS customers for the long haul? You’re not alone – retention is the secret ingredient that separates the hang in there SaaS companies from the thriving ...

The pathway of DevOps features three phases: adopt a technology, optimize a process, implement a strategic differentiation.

Tracking and analyzing engagement data enables newsrooms to better understand who their audience is, and their needs, ...

Final mile delivery metrics are essential for any logistics business aiming to stay competitive. Whether you’re shipping ...

Let's face it: many B2B Customer Success initiatives are missing the mark. In an era dominated by subscription models and a ...

Agree the metrics and goals Ensure that this customer ... and align marketing’s goals to metrics like Net Revenue Retention (NRR), Customer Lifetime Value (CLTV) and Expansion Revenue and ...