Salesforce drives growth with AI-powered Agentforce, expanding margins and CRM leadership. Read more on CRM stock and its buy ...

Pavan Devarashetty transforms CRM at Illumina by integrating Salesforce, SAP, and Elastic Path, revolutionizing genomics ...

In the dynamic world of consumer goods and retail, businesses are constantly striving to optimize their trade promotion management (TPM) and sales operations. A ...

Have you ever wondered what the customer relationship management process is? Ever heard CRM and wondered what it meant? Well here we go through what CRM means and specifically the CRM process.

Such business transformation prioritizes customers’ needs and wants and an intentional focus on customer relationship management (CRM). CRM is defined as a cross-functional strategic process utilized ...

Salesforce and SAP each believes it will be the one ushering its clients into the AI age. The trouble is that many of those ...

The department went out to tender for a customer relationship management (CRM) system in April 2025, worth up to £1bn excluding VAT, as well as a contact centre as a service (CCaS) provider ...

The ISG Buyers Guides™ for Customer Experience Management are the distillation of a year of market and product research efforts. The research is not sponsored nor influenced by software providers and ...

Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) software can help businesses in numerous fields streamline customer interactions, improve ...

One such tool is a CRM, which can help streamline customer relationship management (CRM) processes, generate and manage leads, boost existing client relationships and ultimately increase your ...

Life Sciences companies are embracing Customer Relationship Management (CRM) platforms to streamline ... particularly in ERP systems like Oracle, SAP, and AS400 and navigates well complex ...

I write this post as a guide to evaluate the top ERP systems for 2025, ranking these platforms based on their strengths, weaknesses, and suitability for specifi ...