Relationship marketing is more than just sending “Happy Birthday” emails or offering loyalty points to your customers. It is ...

The High Court of the Federal Capital Territory (FCT) in Abuja has ordered Zenith Bank and the Nigeria Police Force (NPF) to ...

Amazon, Google, Walmart, OpenAI, and Shopify are racing to build AI assistants that can shop for you — while blocking rivals ...

Rocket CRM, a technology provider, has introduced enhancements to its CRM automation system, designed to streamline customer ...

Origin Materials, Inc. ("Origin") (NASDAQ: ORGN, ORGNW), a technology company with a mission to enable the world’s transition to sustainable materials, announced a strategic customer relationship with ...

ESAF Small Finance Bank (ESAF SFB) has selected SugarCRM as a key technology partner to support its digital transformation as part of ESAF Bank's multi-year StratoNeXt initiative. ESAF Bank will use ...

A customer relationship management (CRM) system and a customer data platform (CDP) may initially appear to serve similar functions. However, while they certainly share some functionality, they are ...

Practical innovations like in-app live chat, push payments and digital self-service aren’t just about being trendy.

New Digital Engagement integration brings Instagram, LinkedIn, X, Facebook Messenger, and WhatsApp* into Salesforce to scale ...

Form a cross-functional governance team consisting of security, IT, compliance and business leaders to ensure a unified ...

About 147,000 customer records were compromised in a recent data breach at car distributor Cycle & Carriage in Singapore, the company ...

JELD's Q2 results showed significant revenue and margin declines, with North America sales down sharply and operational ...