"Customer feedback is the cornerstone of improving the retail experience, and we're excited to introduce the second edition of our deep-dive report: 'Retail's Biggest CX Trends.' Drawing on ...

But now those purchases will help the retailer target you with ads, according to a report from Morning Brew Thursday. Costco plans to put customer buying history to work in the retail media space ...

CX leaders around the world recognize the transformative power of AI to elevate both customer and employee experiences, and they’re eager to tap into its potential for performance gains. In this ...

SoftBank is also nearing a $6.5 billion buyout of Oracle-backed chip designer Ampere, a deal considered essential to Arm's own chipmaking project, according to the report.

An analytical ClickHouse database tied to DeepSeek, "completely open and unauthenticated," contained more than 1 million instances of "chat history ... but protecting customer data must remain ...