This year, JetBlue Airways overtook Delta Air Lines in the first/business class category, taking the top spot in customer satisfaction with a score of 738 out of a scale of 1,000 points.

Sales growth at the upmarket Checkers chain had caught up with the Shoprite chain, as higher-income customers switched from rivals, Shoprite Holdings' chief executive Whitey Basson said yesterday.

signaling that high-profile executives were among the targets of the breach. Personal information about Botha, including his phone number, address and other details associated with his Coinbase ...

Discrepancies between online and in-store prices or product details can lead to customer confusion, erode trust and result in lost sales. One way to address this is to have a centralized product ...

Below, 19 Forbes Business Council members share best practices for B2B businesses to optimize their sales pipeline while building and maintaining strong customer relationships. Find companies that ...

The following is a 12-step template for writing foolproof sales letters ... Tip #4 - Before you start writing your sales letter, develop a customer profile sheet by documenting every thing you know ...

To access one of the other options, people had to first go to an MPI contact centre ahead of time and create a new customer profile. That has to be done in person in order to verify a person's ...

PNB Housing should be able to improve the yield for the prime segment to 9.5-9.6% in FY26 from 9.4% currently led by a better mix of customer profile, product and geography, he added. While banks ...

A faster, smarter methodology for launching companies may make business plans obsolete. by Steve Blank Launching a new enterprise—whether it’s a tech start-up, a small business, or an ...

IT white papers, webcasts, case studies, and much more - all free to registered TechRepublic members. Use this guide to identify opportunities, design and implement a program, and evaluate and ...