To become a truly indispensable asset to an organization, marketing operations professionals should master these seven ...

Customer Contact Week (CCW), the leading event series dedicated to advancing the customer service industry, announces its final CCW event of 2025, taking place from October 22-24 at Omni Nashville. As ...

Shaifali Gautam shares how CaratLane made the most of IPL 2025 to drive brand recall and build lasting impact through ...

Data platform vendor Informatica is expanding its AI capabilities as the needs of gen AI continue to increase enterprise ...

Southern California's Ontario International Airport (ONT) has advanced to Level 2 in the Airport Customer Experience ...

Artificial Intelligence is transforming businesses across industries. Leaders stress the importance of embracing AI to ...

Akcelo has launched its first piece of work for Anytime Fitness, a refresh of its pre-existing ‘Find Your Fit’ brand platform. Aden Hepburn, the agency’s CEO, tells Mumbrella how this fits into the ...

The business impact of ultra-low latency extends far beyond technical metrics, directly influencing competitive positioning ...

Telviva CEO David Meintjes urges businesses to own automation journeys, starting with robust systems readiness.

Once you’re in the thick of it, leading an effective digital transformation initiative can feel both elusive and never-ending ...

There is no shortage of interest and discussion around artificial intelligence (AI), language modelling and other exciting new technologies in the context of business communications. However, the best ...

As banks leverage AI, so do fraudsters. The emergence of "adversarial AI" where malicious actors attempt to trick or ...