(Gray News) - Cracker Barrel is tabling plans to remodel its restaurants after it received backlash over a new logo. In a new statement, the chain restaurant said it is suspending its restaurant ...

LEBANON, Tenn. — Cracker Barrel announced Tuesday it is abandoning its new logo and returning to its iconic "Old Timer" design after facing widespread customer backlash over the rebrand. The Lebanon, ...

Popular pub chain Wetherspoons has reinstated a menu item following a complaint from a punter about the disappearance. Wetherspoon fan Adam Gale was gutted to discover that his local pub the Rodboro ...

Listen and subscribe to The Big Idea with Elizabeth Gore on Apple Podcasts, Spotify, or wherever you find your favorite podcast. For this CEO, customer feedback changed her company’s game. This week ...

Tesla sales have been less than stellar for the past year, so the EV maker thinks customer feedback might help it get back on track. Tesla is considering overhauling its feedback channels, including ...

Nostalgia seems to have been replaced by modernism at Cracker Barrel Old Country Store restaurants. That's according to vocal customers on social media – many of whom say it's a change nobody wanted ...

Verizon is reinstating discounts for some customers who threaten to leave the carrier. The retention discounts are triggered by initiating a transfer PIN from within the My Verizon app. After emailing ...

I’m a department manager at a retail store. I have a new store manager, and our communication has been hit or miss. But what I’ve been most struggling with is how to respond to his negative feedback. ...

The Bahamas Telecommunications Company’s (BTC) top executive says the carrier has “responded with targeted action” to customer concerns and what their biggest needs are. Sameer Bhatti, BTC’s chief ...

Dozens of police officers charged at a group of anti-racism protesters blocking the road outside a hotel housing migrants in North London (August 2). The protesters refused to move, chanting 'No ...