At its core is KFC Listens, a single platform connecting customer and employee feedback across 30,000 restaurants, reshaping how one of the world’s largest quick-service restaurant operates.

Stocks closed slightly higher on Thursday as investors monitored legal wrangling over the Trump administration's tariff policy, while the technology sector rallied following a strong earnings ...

The CEO talks about his plans for a turnaround, Boeing’s future in space, when it might launch a new airliner and the huge F-47 fighter win.

Author, writer, photographer, speaker, and marketer Laura Ben-David is a star of the Anglo-Israeli community. A photography exhibition of her images shared her story.

My $1.6 million retirement account has an automatic annuity clause if I die - what are my options?

Dave Hayes, Denis McCarthy and Gavin Coakley are the founders of HappyPath Labs, an AI-enabled start-up aiming to provide customer feedback faster, cheaper and more accurately than the traditional ...

A 31-year-old husband posted in the FIRE Reddit community, seeking to discover if he can retire at 45 or if he has to push back the goal.

Four health-insurance executives explain how the industry prioritizes profit over patients and why they quit.

Nor is it a surprise to hear that even feedback industry bosses think things are out of control. “The feedback experience is just horrible,” says David Solana, co-founder of a customer ...

Unwrap, a customer intelligence platform, has raised a $12 million Series A led by Scale Venture Partners, Fortune has exclusively learned.

One lucky customer who visited an opticians in Walsall has won £1,000 for simply filling in a customer feedback survey.

Finding, and retaining, a good customer service representative can be a challenge, but could AI be a new solution?