(Kids love robots.) Customer service chatbots are notoriously aggravating as they waste time hitting you with questions that trap you in prompt loops, often designed to delay and deflect you from ...

The greatest development in recent years has been the emergence of AI chatbots in customer support. These smart virtual assistants are transforming how companies engage with customers by providing ...

AI-powered chatbots are becoming the new standard for managing product inquiries, complaints, and refunds—interactions critical to customer satisfaction, brand perception, and sales. According ...

Chatbots are an integral part of modern customer experience. There are over 300,000 active chatbots on Facebook Messenger alone. But it's not all about Facebook. WhatsApp, Telegram, Viber, Twitter, or ...

Two men have been arrested after a customer was stabbed to death inside a Lloyds bank. The victim - a man in his 30s - was attacked at the branch in St Peter's Street, Derby, at around 2.35pm on ...

LONDON, May 13 (Reuters) - British retailer Marks and Spencer (MKS.L), opens new tab said on Tuesday some personal customer information was taken in the cyber attack that has crippled its online ...

Slimjaro is a trending natural weight loss supplement that claims to support appetite suppression and metabolic function through a proprietary blend of plant-based ingredients. While marketed as a ...

Jones is not a CIBC customer, but says the bank assured him it was looking into his case. “They said yes we are aware it is highly fraudulent and we have frozen the account and an investigator ...

AI-powered chatbots deliver exactly that: instant, round-the-clock, year-round support. What was once considered a value-added service has now become a fundamental shift in customer service ...

Coinbase CEO Brian Armstrong said in a social media post that criminals had bribed some of the company’s customer service agents who live outside the U.S. to hand over personal data on customers ...

A Telus customer is expressing his frustration after he says the telecom giant wasn’t honouring a new two-year contract he was promised earlier this year. “Very poor customer service,” Tony ...