Amperity, the leading AI-powered customer data cloud, today released its 2025 State of AI in Retail report, a new survey ...

Auto dealers today are under constant pressure to operate more efficiently, forecast more accurately, and make faster, ...

Judson Althoff, executive vice president and chief commercial officer at Microsoft, has highlighted how customers and ...

Joyalukkas partners with Zoho Corporation for a digital transformation, implementing Zoho's Customer Experience Platform ...

Residents of Tsito in the Volta Region have expressed appreciation to MTN Ghana for making time to directly engage with them through a dedicated community forum aimed at deepening relationships and ...

NICE’s $955M Cognigy acquisition accelerates its AI-First Customer Experience strategy, enhancing capabilities in ...

Regional businesses across the state are rapidly advancing their customer retention strategies, with nearly 200 ...

Over the past fiscal year, our customers and partners have driven pragmatic outcomes by implementing AI-first strategies ...

It’s possible to enhance customer experience at scale with a smart combination of data analysis, technology tools and creative strategies.

Pierre Gillet, Vice President of International Sales at BrightSign. Digital signage has transformed the in-store experience ...

An increasing amount of Canadian companies are creating loyalty programs to retain customers and grow market share, and while each new program offers unique perks and benefits, consumers gravitate ...

Videos have the potential to tell immersive stories, and business leaders should make video content a priority.