Why Companies Should Integrate Voicebots into Their Customer Communication. Story by Becky • 1w. T he tools we use to communicate with customers are evolving rapidly.

Exceptional customer service is the holy grail of B2B and B2C businesses, but with limited time and resources, how can businesses reach this goal? One method of improving customer care is ...

Meeting customer communication preferences is increasingly crucial for sales and marketing teams. I'll discuss five tips on how to improve customer experience and improve conversion rates. 1.

What the AT&T Outage Can Teach Organizations About Customer Communication and IT Best Practices Your email has been sent On Feb. 22, more than 73,000 AT&T customers in the U.S. reported a network ...

GhostDraft’s unified, cloud-native customer communications platform, GhostDraft 360, was created specifically for insurers to help streamline the entire document process from creation to delivery.