The DeKalb County Public Works and Infrastructure Committee will reconvene today at 3 p.m. for a special meeting to continue ...

Huijun Long received a notification on the Virgin Plus app that her service with the company had been cancelled. Turns out, her phone number had been 'mistakenly transferred' to a Bell Mobility ...

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

Loyalty is more than a price tag, as evidenced by our local not deterring us with inflated $7 happy hour schooners.

The AP also reached out to Costco, Whole Foods and Aldi for further information on Tuesday. Costco previously confirmed to ...

What if the key to long-term brand success wasn’t chasing followers, but creating advocates? At The Drum’s Predictions event, Duel's Verity Hurd makes a compelling case for why advocacy should be ...

Transform insights into action: A VoC program is only as effective as the actions it inspires. Brands must leverage real ...

U.S. Department of Veterans Affairs Secretary Doug Collins laid out his plans for the nation's largest integrated health system Wednesday, a day after being confirmed by ...

A bill that would expand the sale of raw milk to Arkansas farmers markets overwhelmingly passed the House on Monday, February ...

Sens. Blumenthal, Hassan, and Hawley call on Spirit and Frontier Airlines to stop collecting personal data before revealing ...

Amendment advocate says Wyoming’s law against tracking credit card sales of guns and ammunition is “weak” and plays into an ...

NJ Transit's new customer advocate details top four commuter concerns and some solutions to some long-standing pet peeves.