CreatorDB shares that building an effective influencer marketing strategy is no longer about one viral moment, it’s about ...

Lazy loyalty” – customers who stay not out of true affinity, but because switching feels marginally more inconvenient than ...

Go Public also asked Scotiabank several times what evidence it had to hold its customer responsible for the fraudulent charges. Although the bank did not reply, it recently credited Judge's bank ...

In a landscape where consumers rarely give second chances, real-time behavioral intelligence is becoming the new foundation for exceptional customer experience.

Great CX doesn’t require perfection—it requires intention. A genuine commitment to listening, learning, and putting people ...

First impressions count Map your messaging, content and communications across the entire customer journey, not just the buyer's journey, and follow them through to advocacy and focus, specifically ...

Customer advocacy programs are hot right now. And why shouldn't they be? Customers have the ability to be hyper-connected to the brands they love through social media, and they are gaining more ...

Former Detroit Medical Center CEO and UChicago Health System President to Help Shape the Future of Healthcare AI and Automation at Infinx CUPERTINO, CALIFORNIA / ACCESS Newswire / May 20, 2025 / Infin ...

Bamboo Insurance is a growth-oriented insurance organization on a mission to deliver an easy and innovative insurance experience with an unwavering focus on customer advocacy. Bamboo uses data and ...

Georgia Power will not seek to raise base rates for the next three years under a proposed agreement the Atlanta-based utility announced Monday.

Terry said the county was working to form an independent water customer advocacy office to help struggling families. "As water rates are going up, we recognize at least 15 percent of our customer ...