HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a ...

Oscar Ede is a seasoned banker, financial expert, and manager with over 16 years of professional journey spanning financial ...

About seven years ago, representatives of bKash would visit the company’s agent points and merchant outlets across Bangladesh ...

Nice provides cloud and on-premises software solutions that primarily serve the customer engagement market as well as the financial crime and compliance, or FC&C, market. The majority of revenue is ...

BOHOL Light, the sole power distributor in Tagbilaran City, has improved customer service by launching its advanced spot bill ...

Deep analysis of customer feedback will naturally shorten the gap between what your customers want and what you think they want. VoC marketing a ...

Support must include help for marketing your business in a highly competitive market. A strong franchise will provide ...

Decades from now, when historians look back upon the first five years of the 2020s, two critical developments will stand out ...

In addition to competitive threats to FUA pricing, Netwealth’s FUA is also exposed to financial market movements. Financial market weakness could trigger issues with investment products which could ...

As people rely more and more on artificial intelligence for recommendations on everything from product purchases to trip ...

This comes to mind in examining the wide gap between suppliers of agentic artificial intelligence—a service that can, say, ...

CEOs from some of the largest networking companies and startups shared their thoughts on how AI would impact the networking ...