CallMiner, the leading provider of AI-powered conversation intelligence to improve customer experience (CX), today announced it has acquired VOCALLS, a leading voice-first conversational AI and ...

Knowledge, Search and Audience Agents bring natural language, automated marketer workflows to Uniphore CDP PALO ALTO, Calif.

Enterprise software provider introduces agentic AI-powered marketing platform designed to deliver personalized customer ...

Dialpad, Inc., the leading Ai-powered communications intelligence platform, today announced its strategic vision for agentic Ai, alongside significant platform enhancements that deliver immediate ...

Infobip is among the first in central Europe to use NVIDIA's powerful data center Blackwell GPU VODNJAN, Croatia--(BUSINESS ...

Improvements in the technology behind voice-based AI bots are making them more prolific and humanlike in phone calls.

During Converge Africa 2025 Summit, Huawei showcased its comprehensive portfolio of Artificial Intelligence Contact Center (AICC) solution.

Kapture CX is an enterprise-grade AI-first omnichannel Customer Experience management platform with a deep focus on customer ...

Less than 3 years after its arrival to the region, Globant confirms its bet for Middle East, with its first regional HQ and ...

COMPUTEX 2025 concluded today after four days of dynamic exhibitions and events. The show welcomed an impressive turnout, ...

NWN CEO Jim Sullivan says the solution provider is offering a full stack of GenAI-powered managed services with intelligent ...