Compare the key differences in VoIP, video conferencing, and team collaboration features to find the right fit for your ...

Read out expert’s BetMGM review as we offer insightful, in-depth analysis on all their sportsbook has to offer in August 2025 ...

With contact center turnover rates somewhere between 30% and 45%, contact center leaders naturally have their work cut out. AI isn’t the villain in the contact center—neglect is.

Cloud-based call centers offer more than just VoIP. Explore key features, industry use cases and what sets top platforms apart.

Explore the EGX:RACC financials. Find the Raya Contact Center financial statements for a comprehensive overview of the company’s financial health. This summary highlights critical numbers from ...

The Reds want to keep Diaz at Anfield beyond this summer transfer window but the player wants to leave. Meanwhile, in another development, Barcelona have contacted Real Madrid forward Rodrygo’s ...

EXL launched Code Harbor and Smart Agent Assist on AWS Marketplace, enhancing AI integration and efficiency for various industries.

We speak with Alejandro Barranco at the IHOP in Santa Ana, CA, where Alejandro’s father, Narciso Barranco, was working as a ...

Mattermost, the secure collaboration platform for mission-critical work, today announced the release of "Optimizing What ...

One year ago, Microsoft launched its Contact Center as a Service (CCaaS) solution, powered by AI. Today, we’re excited to announce the launch of the Desktop companion application (DCA) to further ...

The Washington Wizards' frontcourt has undergone some drastic changes of late.

Zoom AI Companion now connects with 16 third-party apps, including ServiceNow, Jira, Salesforce, Asana, and Box, to complete ...