TRAI has introduced stringent rules to curb pesky calls and messages, including financial penalties of up to Rs 10 lakh for ...

Here's how AI is helping business leaders get the best value from the flurries of interactions across their businesses daily.

Flowfinity, a leading process management platform, has been working with engineers and consultants to address the challenges they face collecting and managing technical project data to streamline ...

Drawing from customer insights, analyst research and 13 billion CSG datapoints, the report reveals a CX industry that is oversaturated with new tools and consumers who are overwhelmed by excessive, ...

UTA has named veteran comms exec Cassandra Bujarski as its new Chief Communications Officer, the agency announced Monday.

UTA has appointed FGS Global veteran Cassandra Bujarski, who has advised a wide range of media and tech companies, as Chief ...

Your leadership communication style shapes your influence and impact. Discover the three key styles and how to refine yours ...

Therap Services, the premier provider of HIPAA-compliant electronic documentation solutions for organizations and agencies in Long-Term Services and Supports (LTSS), Home and Community-Based Services ...

Adding a value-priced Total Rewards Statement from Flimp to existing benefits communication campaigns helps keep the most important information top of mind year-round, retain top talent, increase pay ...