Sanas, an innovative company specializing in AI-driven accent modification, has successfully completed a $65 million funding ...

Transform your business with RingCentral's AI Receptionist: 24/7 call handling, intelligent routing, and natural ...

The demand for voice and speech recognition technologies is massive — and growing. An analysis by market research firm ...

Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

Eleven-time NBA All-Star Stephen Curry has been drafted by Shaquille O'Neal to 'Team Shaq' for the 2025 NBA All-Star Game at Chase Center. O'Neal sought to reunite many of the NBA OGs, pairing ...

Gregor Townsend has made three changes to his starting Six Nations 2025 team to face reigning champions Ireland in Edinburgh. Tom Jordan makes his first ever championship start at inside centre, where ...

Love Hurts has a title that truly encapsulates the feeling of the movie. There’s deep emotion but also a lot of action. And, of course, many laughs. To help you get a taste of what the movie has ...

Set SMART goals with team-based rewards • Promote open communication ... decisions • Regularly assess progress To motivate call center agents to collaborate, I’d first identify the ...

Set clear hold time expectations, offer call-back options, and use automated messages to update customers. Keep agents efficient and empathetic to reduce frustration.

It even has the larger 100 person limit than Facetime, and lets people call in using a phone number. So they don't have much of an excuse to stay away. Gamers already know Discord as a great ...

The Toronto Maple Leafs continue to push to acquire a center ahead of the March 7th trade deadline and the 4 current frontrunners have been identified. The Maple Leafs have officially bumped their ...