— As spotted lanternflies continue to invade New York City, hundreds of residents have called the 311 system seeking assistance with the invasive insect and its nymphs -- but to no avail.

A new maintenance dashboard that tracks 311 requests allows New Orleans residents to see what problems have already been reported and whether any progress has been made toward resolving them.

About 300,000 complaints have been filed with the Kansas City 311 hotline since March 2021 — spanning issues like trash, street maintenance and property violations. The KC Media Collective ...

Now, city leaders are planning to add a new internet feature to the app, which is designed to make navigating city services and operations easier. The call center is open seven days a week, from 7 ...