Planning for the new 311 call center, which can be reached at 507-328-2311 or by dialing 311 on most cellphones in the city, started last year, with the Rochester City Council agreeing to hire a ...

— As spotted lanternflies continue to invade New York City, hundreds of residents have called the 311 system seeking assistance with the invasive insect and its nymphs -- but to no avail.

"311, it doesn't do a good job of communicating a full picture to our residents. In certain cases, we have cases reported and they're coming back as completed, and those cases involve non-city of ...

SAVANNAH, Ga. (WTOC) - The City of Savannah has launched a new Spanish translation service for customers calling the 311 help line. The City’s 311 helpline is a number you can call to ask a question ...

The city of Tulsa’s long-awaited customer-care overhaul — Tulsa311 — is live and looking to connect Tulsa residents with City Hall services. Nearing a year and a half past its original ...

A new maintenance dashboard that tracks 311 requests allows New Orleans residents to see what problems have already been reported and whether any progress has been made toward resolving them.

About 300,000 complaints have been filed with the Kansas City 311 hotline since March 2021 — spanning issues like trash, street maintenance and property violations. The KC Media Collective ...

SAVANNAH, Ga. (WTOC) - The City of Savannah has launched a new Spanish translation service for customers calling the 311 help line. The City’s 311 helpline is a number you can call to ask a ...