New Citibank puts emphasis on customer care. By ANDREW SMITHandrew.smith@newsday.com December 20, 2010. Share.

Walmart announced that it has appointed Rahul Joshi as its new U.S. eCommerce senior vice president, customer care, ... Prior to this role, Joshi was at Citibank for 25 years, ...

For more than three months I have been involved in a fraud dispute with Citibank Mastercard for the amount of $45,500. There were six consecutive fraudulent charges of between $7,500 and $8,000.

Meanwhile, Citibank customers have taken to X to share that the bank's mobile was app was "down" and were unable to reach customer service representatives. Other users reported receiving a fraud ...