eGain Solve™ for Cisco allows voice and digital contact center agents on Cisco Finesse to confidently ... relevant context from the desktop and guides the agent through compliant process and ...

eGain Solve for Cisco allows voice and digital contact center agents on Cisco Finesse to confidently answer customer ... the solution bootstraps with relevant context from the desktop and guides the ...

Empower field agents with all new Cisco Finesse Mobile Agent app with an enhanced intuitive ... NovelVox aims to provide every client with a fully customized agent/supervisor desktop that will empower ...

Embedded directly into Cisco Finesse, Cisco’s agent and supervisor desktop, Comm100 provides robust, unified customer communications across every digital channel and automation that makes it ...

we saw a large hole in the voice-only Cisco contact center suite that could be filled by our Upstream Works for Finesse product line, it seemed to be a natural and timely progression to provide a pure ...

The notice points partners to similar programs offered through Cisco distributors Comstor, Ingram Micro and Tech Data. Launched in August 2001, the E-Agent Program aimed to free partners from the ...