Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

Satisfaction at sit-down restaurants dropped slightly over the last year, but one restaurant continues to take the crown.

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go.

In a surprising turn of events, fast-food giant McDonald's has found itself at the bottom of a recent ranking among 47 major ...

The popular restaurant chain claimed the top spot over other fast-food eateries, according to data in a new study.

A new report from the American Customer Satisfaction Index offered some insight on how fast-food and full-service brands ...

If you ask that question about which restaurant chains have the happiest employees, the stock answer you get from most of ...

Dylan Reinschell loved auto detailing as a child, then opened his own business last month called District 6 Automotive Detailing.

Explore six Chick-fil-A menu items that might be better off retired, from underwhelming sides to controversial changes.

At UNC Charlotte, dining spots are located throughout campus and offer a wide range of options, making food available to ...

Revenue is one thing; perception is another. Chick-fil-A topped the American Customer Satisfaction Index in both 2023 and 2024, while McDonald's was dead last. Meanwhile, USA Today readers ranked ...