Chick-fil-A usually closes on Thanksgiving and Christmas Day, which might lead some to wonder if it will also close on ...

Chick-fil-A has recently made some significant changes to its menu amid growing competition in the fast-food industry.

Chick-fil-A and Taco Bell just launched new limited-time items including crispy chicken, shakes, and slaw-topped sandwiches.

Americans have a lot of choices when they want to eat out, whether it be at a fast-food chain or a full-service restaurant, with customer satisfaction being a significant factor in where they go.

While rivals scramble to improve their menus, apps, and order accuracy, Chick-fil-A’s consistent excellence in customer satisfaction is a feat unmatched by any other restaurant brand. Not McDonald’s.

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

Satisfaction at sit-down restaurants dropped slightly over the last year, but one restaurant continues to take the crown.

Crispy, well-seasoned chicken sits atop fluffy Belgian-style waffles, with a side of maple syrup to drizzle to your heart’s ...

Some fast-food chains have built their entire businesses on chicken tenders.