To build the right impact and loyalty in customer relationships, this means that businesses need to strike the right balance ...

Artificial intelligence chatbots are everywhere these days, from smartphone apps and customer service portals to online ...

Artificial intelligence chatbots are everywhere these days, from smartphone apps and customer service portals to online search engines. But what happens when these handy tools overestimate their own ...

From flawed data to legal fallout, hallucinations are a growing risk in AI-powered support. This guide shows how to reduce the damage.

AI chatbots are "overconfident" - even when they’re wrong, warns new research. They appear to be unaware of their own ...

Qwen 3 by Alibaba is redefining open-source AI with groundbreaking features, multilingual mastery, and superior performance.

AI chatbots often overestimate their own abilities and fail to adjust even after performing poorly, a new study finds.

Artificial intelligence chatbots are now commonplace and even though appear to be unaware of their own mistakes they are ...

As hype accelerates, it is important to look beyond the headlines and focus on the real economic trends behind this boom.