Three of the leading chatbots can provide basic information about endometriosis, a painful gynecologic condition that affects ...

Sophisticated AI language models will make it possible to communicate with devices the way we do with people, says linguist ...

You can bring the super power of AI chatbots like ChatGPT to your PC -- completely locally, without an internet connection.

Bret Taylor, CEO of Sierra and chairman of OpenAI, says AI agents will one day be the entire customer experience.

Competition from China’s DeepSeek has accelerated the rollout of artificial intelligence assistants that show their “thinking ...

Emotional intelligence has long been recognized as a fundamental aspect of effective customer service. Human agents rely on empathy and tone modulation to build trust, manage frustration, and enhance ...

Four major AI chatbots are churning out "significant inaccuracies" and "distortions" when asked to summarize news stories, ...

Chinese internet search giant Baidu will make its advanced AI chatbot services free, as competition heats up among global ...

AI chatbot traffic converts better than search traffic, with growing importance in digital marketing despite low volume.

Generative AI chatbots run by OpenAI, Microsoft, Google and Perplexity showed "substantial inaccuracies" when summarizing the ...