Expedia Group last week released an AI chatbot on the Hotels.com app and a redesign that integrates the new feature. We ...

Fortnite’s Darth Vader AI has prompted a lot of intrigue and a degree of controversy. Here we explore how it works and what ...

Text S.A. is essentially growing beyond its legacy LiveChat into a more cohesive AI customer-engagement suite. Click here to ...

Mark Zuckerberg has a new way to invade your privacy: a creepier version of ChatGPT.

Skift spoke with the new CTO of travel metasearch company Kayak and tested its new AI trip planning website, Kayak.ai.

“This isn’t just a new feature, it’s a seismic shift in how people will shop,” says Chris Camacho, CEO of Cheil UK.

Let's settle this Hostinger vs WPX Hosting debate once and for all. We compare WPX vs Hostinger and tell you which one is ...

We sat down with the founder and CEO of RebelMouse to talk about the platform’s origin, its unique approach to innovation, ...

The MTA is set to pay millions more to the company that developed the new OMNY fare payment system — which has been plagued ...

Welcome to the murky world of dark patterns, a grey area between right and wrong full of tricks, half-truths, and outright ...

If you're looking for a simple way to connect with customers, adding WhatsApp chat to your website might be one of the ...