A report indicates Apple is creating a generative AI chatbot for its Support app, enhancing user experience. This feature may ...

Over the past year or so, we’ve seen a few scattered reports indicating that Apple has been exploring ways to integrate Apple ...

Silverback AI Chatbot has formally announced the launch of its AI Automation feature, marking a significant development in ...

WhatsApp chatbots are intelligent assistants, handling initial conversations, qualifying prospects and booking appointments ...

Verizon has partnered with Google to revamp its My Verizon app with a Gemini AI-powered customer assistant. It is capable of quickly fixing complex issues without any intervention from a human ...

Austin-based Cyara releases next-generation platform to help enterprises validate and monitor AI-driven customer experiences.

When artificial intelligence first made its mark in the professional sector, many perceived it with caution. Today, as AI continues to be interwoven with every business function across industries, the ...

Cycle & Carriage opens a new Peugeot service centre in Batu Caves, offering full aftersales support for this Stellantis brand ...

SpaceX is investing $2 billion into Elon Musk’s AI startup xAI, now Tesla might be next. Meanwhile employees raise ...

At the moment, the Apple Support app lets you talk to a real-life Genius Bar member about issues with your products, and ...

Your weekly round-up of the questions asked by readers of CIO, Computerworld, CSO, InfoWorld, and Network World sees us learn ...