We all know that customer service is a core space where companies can improve to maintain an edge against their competitors. An article from Zendesk highlights "51 customer service statistics you ...

It's true that response times, especially for basic questions, may be much quicker using a web chat than contacting a company by phone or email, but none of the CR members or customer service ...

Try Amazon's online live chat Often, an online chat with an Amazon customer service rep is an easier way to contact Amazon and resolve an issue. Here's how to do it. 3. A new window will open ...

Quality customer service can mean 24/7 app access, in-person support, or online chat availability. Banks that excel in customer satisfaction typically offer multiple service options, robust mobile ...

When you select “something else” on the customer service help page, the “I need more help” option will lead you to Amazon’s live chat. This will open a new window, where you can chat ...

Black Friday has always been chaotic and its migration from an in-store stampede to online event hasn’t done much to change that. You’re in a rush to snap up good deals and can easily make ...

If you’re looking for something else, you’ll be pointed to Wayfair’s 24-hour chat service or options to call or text with a representative. Wayfair’s customer service number is 844-263-4868.

If you still need Breeze Airways customer service help, you have some options depending on the urgency of your question. Text-based chat is the faster way to connect with Breeze’s Guest ...

And surprisingly, the businesses you can find on Reddit include ones with reputations for bad customer service. Take Comcast, for example. Earlier this year, using their live chat to ask about ...

most major airlines still operate customer service lines. Customers will instead have to rely on other ways to contact the airline: a chatbot on its website, a live chat available 24/7 ...

recently reminded New Yorkers they can chat live with DMV representatives through the DMV website and announced it has expanded the number of topics that customer service agents can assist with.

Got an etiquette question? Want to know where to find a favorite dish? Or where to eat in another city? I aim to field those questions, too, occasionally with an assist from some of the smart ...