A potential new Social Security Administration policy would force 3.4 million more people to visit field offices to update ...

New identity proofing requirements for certain transactions, like changing an address, could especially impact people in ...

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In regulatory filings made earlier this month, SSA had estimated that the planned requirements would result in over three million field office visits.

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The agency had previously announced it would discontinue paper checks starting Sept. 30 as “part of a broader government-wide ...

There is a surge of backlash against SSA’s escalating reliance on online identity proofing tools for routine transactions.

AARP warned that steering people more toward its online identity proofing feature, SAP, will “exacerbate the agency’s ...