Key Points CP is a measurement directly relating to VOC and VOP. CP is capability potential. Using CP can allow you to see if a process is within given specifications. CP is a common measure used ...

The true mark of change rests in human-centered process alignment, engagement and empowerment, something no algorithm can replace. In my experience, execution is where most organizations fall short.

The Patient-Centered Outcomes Research Institute’s role in advancing methods for patient-centered outcomes research. Med Care. 2015;53 (1):2-8. doi: 10.1097/MLR.0000000000000244. 34.

What a ‘Human-Centered’ Approach Can Do for Workers With Disabilities Obtaining reasonable accommodations is often a messy, frustrating process for both employees and their managers.