I’ve entered the startup world again… When your daughter asks if you’d be willing to work a shift in customer service at her startup, the only right answer is yes.

Vanessa Gonzalez joins other protesters carrying signs and chanting slogans March 15 outside a Tesla showroom and service center in the North Hollywood section of Los Angeles.

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Their customer service policies are completely unreasonable. The free trial moves instantly into a year long membership which is annoying, but I should have read more carefully about that.