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A federal appeals court’s nullification of a Federal Trade Commission rule requiring businesses make automatically renewing ...
Uber signed up some users for its paid subscription without their consent, the US FTC said Monday.; Uber One provides users with discounts and money back on orders and rides. The FTC is suing Uber ...
Complicating matters further, the option to cancel was allegedly removed from Uber's app within 48 hours of the next billing date, forcing customers to contact support—a process plagued by long ...
The U.S. Federal Trade Commission on Monday sued Uber Technologies UBER.N, accusing it of signing up some Uber One subscribers without their knowledge and making deceptive claims about the service ...
The FTC said Uber also made it extremely difficult for subscribers to cancel Uber One. The agency said Uber requires customers to take at least 12 different actions on at least seven screens to ...
The Federal Trade Commission (FTC) filed a lawsuit against Uber on Monday, accusing the ride-sharing and delivery company of charging users for its optional subscription service without permission … ...
Uber advertised Uber One as a $9.99 per month premium subscription platform that provided customers with exclusive benefits, such as savings on rides and deliveries.
According to the FTC, Uber used difficult-to-read text and deceptive savings promises to lure people into its subscription service. When signing up for Uber, customers are “wrongly promised ...
Despite its “cancel anytime” promise, Uber also made the process needlessly difficult. Some people had to navigate up to 23 screens to cancel, while others were told to contact customer ...
WASHINGTON — The U.S. Federal Trade Commission filed a lawsuit against Uber on Monday, alleging that it enrolled consumers in its Uber One subscription program without their consent and made it ...
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