News

Residents along I-20 west corridor call on federal government to approve sound barrier project. Story by Brittany Ford • 6mo. ... R-Atlanta, to fundraise and get the barrier another way.
When someone calls 911, they expect a highly trained professional to answer, but emergency call center workers are part of an "industry under immense pressure" because of understaffing and a host ...
Teleperformance, the world’s largest call center operator, is relying on artificial intelligence technology to “neutralize” the accents of English-speaking Indian customer service agents in ...
In 2021, Narayana, who previously co-founded call center startup Observe.ai, ... “Together with my co-founders, we’re building a world where communication is a bridge — not a barrier.” ...
The global call center industry was valued at approximately $350 billion in 2024. Projections suggest that the impact of AI on this sector could reach $2 to $3 billion in 2025, which represents ...