To understand how AI will reshape the future of work, there are few better places to start than India’s $280 billion business ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to ...

Call center location: Naturally, working from home means you’ll need to find a remote-friendly company. Filter jobs by location to ensure you only see remote work listings.

Will AI make call center jobs obsolete? While this may sound revolutionary, it’s far from the reality businesses face today—and, in my opinion, in the foreseeable future.

WORCESTER ― Charter Communications will shutter call center operations at its Higgins Street location. The call center employs 174 people at 95 Higgins St., the company said Thursday.